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Fagus GreCon, Inc.648 Griffith Rd. Suite A
Charlotte, NC 28217U.S.A.

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Service

We are there for you - nearby and quickly available

It is our objective to ensure a high availability of your Fagus-GreCon systems. 

Fagus-GreCon offers a tailor-made service package to your needs. The goal is to avoid standstill and to reduce disturbances to a minimum. We will support you where ever you need us. It is here that GreCon steps in with its service concept. You will have, at your disposal, a kit of services which is based on many years of practical and comprehensive experience.

Select the suitable solution for you from our service kit. For secure production and optimum quality.

Your benefit

  • Competent service from one source
  • Optimum co-ordination of all services
  • High degree of availability of your GreCon systems through preventive maintenance
  • Securing of your product quality
  • Optimized production costs
  • Reliable fire protection
  • Execution of work in accordance with FM guidelines
  • Savings in the insurance premium

Our services

Start Up

We are able to take over the management of the construction site from A-Z. We are at your disposal as a supervisor. Through the detailed and descriptive documentation of our products. However, we also give you the opportunity to do the installation and start-up by yourself or with a contractor.

Maintenance

For the best possible preparation of unscheduled maintenance or repair measures, the GreCon service offers an inspection of the system. We recommend that you have all our systems serviced by GreCon specialists once a year.
We offer the possibility to calculate the maintenance at cost. In addition, we offer a comprehensive maintenance contract, in which the regular maintenance is already included.

Service Calls

We are at your disposal for any questions about our systems during our opening hours. In addition, we offer a chargeable 24/7 service. You can reach us around the clock, every day of the week.

 

Training

We offer specific customer training. We prepare you and your stuff for the use of your system. Take advantage of our knowledge and experience. Our trainers are practitioners and pass the knowledge of decades of experience on to the participants. There are areas for theoretical training and combined theoretical and practical training. „Learning by doing“ is our motto for lasting success in the conveying of knowledge.

Your customer adviser for service

 Tobias Jeske
Tobias JeskeFagus GreCon, Inc. - Service 980-819-2886 704-973-9733   Write a mailtjeske@grecon.us